In recent years the telecom sector is facing several challenges and opportunities. One area covers the innovations in technology which open up new expectations from clients as well as opportunities for new value propositions. Most of these require big investments in the infrastructure. Roll-out of 5G, further adoption of IOT solutions and higher expectations in ever growing connectivity needs keep pressure on the investment agenda.
A second area shows the fading difference between the telco services and tech-providers, forcing telecom operators to compete with these new competitors on domains like streaming, A.I. or end-to-end business solutions. Starting from a good position with the existing client relation the challenge to stay relevant, customer focused and up-to-date also pressures to review internal processes and cost structures to safeguard and grow future margin.
We are offering assistance in reviewing cost structures and redesigning processes from the first business idea to the implementation into systems & operational processes. With our expertise in launching new services at several clients, we can support the setup and roll-out of new propositions. Our telecom consultants help enhance performance across the industry value chain, providing expertise in B2B & B2C sales and marketing, operations management, IT, PMO, sourcing, partnerships, finance and innovation.
Next to our consulting service, irex academy programs can strengthen your internal capabilities and our software factory co-develops custom solutions to disrupt the telecom market.